Dina Mohamed Abdel Monaiem

Operations Manager at Bee Interactive Itd

Cairo, Egypt

Problem Solving
Customer Satisfaction
Internet
Leadership
Team management

Work Experience

Operations Manager at Bee Interactive Itd
Aug 2016 to present · 4 Years 1 Month
Operations Supervisor at Offerna.com
Jun 2014 to Aug 2016 · 2 Years 2 Months
Operations Team Leader at Offerna.com
Mar 2012 to Jun 2014 · 2 Years 3 Months
Senior Operations Executive at Offerna.com
Nov 2011 to Mar 2012 · 4 Months

Education

Bachelor's degree in Al-Alsun faculty in German Studies
Ain Shams University (ASU) - Egypt 2006 to 2009 · 3 Years
High School - Thanaweya Amma
Helmya secondary school - Egypt 2006

Achievments

Passed Secondary School with 95%

Skills
Tools and Fields of Expertise

Problem Solving
Customer Satisfaction
Internet
Leadership
Team management
E-marketing
CRM
Project Planning
Decision Making
Marketing
Operations
Adverts Manager
Social Media
Business Development
Content Creation

Languages

English
Fluent
German
Intermediate

Training & Certifications

Computer skills
2009
EDU Egypt program, BPO
2009
English Course
AUC · 2009
Customer Service Workshop
2008
German Course
Goethe Institute · 2008
BBSA program
Ain Shams University · 2008

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