DA

Dina Emad Alsawah

English teacher at Rukan nursery

Sheikh Zayed, Giza, Egypt

Work Experience

  • English teacherFull Time

    Rukan nursery

    Jun 2014 - Present -11 yrs, 1 month

    Egypt , Giza

    • HR coordinator/ telesales agentFull Time

      ayaki

      Jan 2014 - May 2014 -4 months

      Egypt , Cairo

      • Customer service agentFull Time

        Raya holding (GM project)

        Dec 2012 - Apr 2013 -4 months

        Egypt , Giza

        • Job Details:• Achieving targets • Handle customer’s complaints • Assure customers satisfaction with the best quality • Follow up with customers • Support the team

      • Customer service agent (UK account)Full Time

        Vodafone

        Nov 2011 - Sep 2012 -10 months

        Egypt , Giza

        • Job Details:• Achieving the personal KPI’s & the floor targets • Serving UK customers • Evaluating customer’s complaints & feedbacks • Educate customers about the available offers • Support the team • Handle customer’s complaints

        • Education

        • BSc in Mass Media

          Misr University for Science and Technology (MUST)

          Jan 2004 - Jan 2011 - 7 yr

        • High School - Thanaweya Amma

          Narmer Language School

          Jan 2004 

        Skills

        • handle customers
        • Microsoft Word
        • Microsoft Office
        • Microsoft Excel

        Languages

        • English

          Advanced

        • French

          Intermediate
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