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Dina abdallah Abduallh

Accountant|Financial|Receptionist|Sales|Secretary Admin Assistant

Obour City, Cairo, Egypt

Work Experience

  • Secretary Admin Assistant & Sales SpecialistFull Time

    Signature For Information Technology, Cairo, Egypt,

    Dec 2018 - May 2023 -4 yrs, 5 months

    Egypt , Cairo

    • Job Details:• Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation, and account servicing. • Boosted sales numbers with proactive account servicing and diligent relationship-building. • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings. • Coordinated the creation and deployment of videos, social media posts, and other marketing collateral. • Boosted brand awareness with target customer demographics with social, print, and email campaigns. • Coordinated resources to craft marketing plans for various projects including product launches and events. • Skilled at client management software and computer dialing. • Recorded contact information of customers and potential customers.
  • Telesales SpecialistFull Time

    Wasla Outsourcing, Cairo, Egypt,

    Dec 2017 - Aug 2018 -8 months

    Egypt , Cairo

    • Job Details:Established excellent sales ability and strong interpersonal skills with a confident and persuasive approach. Provided information about available products and services including membership details and purchase advantages. Assisted with training and orientation of new employees. Answered inbound telephone calls from interested customers. Skilled in client management software and computer dialing.
  • Tolip Hotel

    • Receptionist Back OfficeFull Time

      Apr 2017 - Sep 2017 -5 months

      Egypt

      • Job Details:Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation. Drafted professional memos, letters, and marketing copy to support business objectives and growth. Collected, sorted, distributed, and sent mail and packages. Routed incoming mail and messages to relevant personnel without delay. Prepared customer invoices, accept payments, and processed refund and cancellation requests. Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives
    • Accountant InternFull Time

      Sep 2016 - Apr 2017 -7 months

      Egypt

      • Job Details:• Organized budget documentation and tracked expenses to maintain tight business controls. • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable. • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
  • Customer Care RepresentativeFull Time

    Vodafone

    Aug 2015 - May 2016 -9 months

    Egypt , Cairo

    • Education

      • Bachelor of Commerce, Department of Accounting and Computer science in Accounting

        Ain Shams University (ASU)

        Jan 2011 - Jan 2016 - 5 yr

      • High School - Thanaweya Amma

        Ahmed Essmat language school

        Jan 2010 

      Activities

      • Customer Care Representative at Resala charity organization

        Volunteering

        Feb 2013 - May 2013 -3 months

      Skills

      • Customer Service
      • Tourism/Hotels
      • Sales/Reception
      • Internet
      • Sales coordinator
      • Microsoft Word
      • Microsoft Powerpoint
      • Microsoft Excel
      • Computer Skills
      • Communication
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      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • German

        Intermediate

      Training & Certifications

      • Bitdefender Internet Securety

        value sys·2019
      • kaspersky Internet Security

        Aptec, Ingram Micro·2019
      • Medical Affairs

        GASCO·2014
      • Medical Affairs

        GASCO·2013
      • Financial Affairs

        GASCO·2012
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