Basic Info

Dina Gendy

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Customer services team manager at Stream global servicess

Experience Details

Customer services team manager

Customer Service/Support

Manager

N/A


Company Details

Stream global servicess (multinational)

New York, United States

More than 1000 employees

Marketing and Advertising, Broadcasting and Film, Hospitality/Hotels

N/A

May 2009 to Apr 2015 (5 years 11 months)
Concierge at Dubai Festival city

Experience Details

Concierge

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Dubai Festival city

Dubai, United Arab Emirates

More than 1000 employees

Apparel and Fashion , Automotive, Consumer Services

N/A

Jan 2007 to Nov 2007 (10 months)
Customer service at Mobinile (student activity)

Experience Details

Customer service

Customer Service/Support

Entry Level

Part time job


Company Details

Mobinile (student activity)

Cairo, Egypt

N/A

Sep 2005 to Oct 2005 (1 month)

Achievements


i joined stream as an agent back in 2009 and after 6 month i have got promoted to a super visor and then to a team manager and that was a great achievement for me.


Education

Computer scince in Software Developer

Education Details

Computer scince

Software Developer

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
1999 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Shrouq

Egypt

1997

Not specified

N/A

El Shrouq
1997

Training and Courses

Training/Course Details

web design

Jun 2004

modern academy

N/A

Training/Course Details

Dubai Concierge

May 2007

Dubai festival city

N/A

Training/Course Details

Microsoft Office

Jul 2012

stream global services

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Apparel And FashionAutomotiveBroadcasting And FilmConciergeConsumer ServicesCustomer ServiceCustomer Services Team ManagerDubai ConciergeEnglishHospitalityHotelsMarketing And AdvertisingMetal MusicMicrosoft OfficeReadingSoftware DeveloperStream Global ServicessSupportWalkingWeb Design

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

5-7 years

Online Presence

https://www.facebook.com/dina.william.10

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