Basic Info

Dina Gendy

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Customer services team manager at Stream global servicess

Experience Details

Customer services team manager

Customer Service/Support

Manager

N/A


Company Details

Stream global servicess (multinational)

New York, United States

More than 1000 employees

Marketing and Advertising, Broadcasting and Film, Hospitality/Hotels

N/A

May 2009 to Apr 2015 (5 years 11 months)
Concierge at Dubai Festival city

Experience Details

Concierge

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Dubai Festival city

Dubai, United Arab Emirates

More than 1000 employees

Apparel and Fashion , Automotive, Consumer Services

N/A

Jan 2007 to Nov 2007 (10 months)
Customer service at Mobinile (student activity)

Experience Details

Customer service

Customer Service/Support

Entry Level

Part time job


Company Details

Mobinile (student activity)

Cairo, Egypt

N/A

Sep 2005 to Oct 2005 (1 month)

Achievements


i joined stream as an agent back in 2009 and after 6 month i have got promoted to a super visor and then to a team manager and that was a great achievement for me.


Education

Computer scince in Software Developer

Education Details

Computer scince

Software Developer

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
1999 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Shrouq

Egypt

1997

Not specified

N/A

El Shrouq
1997

Training and Courses

Training/Course Details

web design

Jun 2004

modern academy

N/A

Training/Course Details

Dubai Concierge

May 2007

Dubai festival city

N/A

Training/Course Details

Microsoft Office

Jul 2012

stream global services

N/A

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

Apparel And FashionAutomotiveBroadcasting And FilmConciergeConsumer ServicesCustomer ServiceCustomer Services Team ManagerDubai ConciergeEnglishHospitalityHotelsMarketing And AdvertisingMetal MusicMicrosoft OfficeReadingSoftware DeveloperStream Global ServicessSupportWalkingWeb Design

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

5-7 years

Online Presence

https://www.facebook.com/dina.william.10

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