DA

Dina Abduallah

Operations Coordinator at ENOVA

Nasr City, Cairo, Egypt

Work Experience

  • Operations CoordinatorFull Time

    ENOVA

    May 2020 - Present -5 yrs, 3 months

    Egypt , Giza

    • HR AdministratorFull Time

      Egyptian arab land bank

      Jul 2018 - Dec 2019 -1 yr, 5 months

      Egypt , Cairo

      • Service Delivery CoordinatorFull Time

        Click ITS Group

        Jul 2017 - Jul 2018 -1 yr

        Egypt , Cairo

        • Job Details:• Answer calls and respond to emails •Handle customer inquiries both telephonically and by email • Manage and resolve customer complaints • Data Entry Skills • Customer Service manner • Running Customers’ Surveys. • Extract Data from CRM system and produce statistics reports
      • Logistics specialistFull Time

        ITS Group

        Jul 2017 - Jul 2018 -1 yr

        Egypt , Cairo

        • Job Details:• Coordinate and monitor supply chain operations • Ensure premises, assets and communication ways are used effectively • Utilize logistics IT to optimize procedures • Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements • Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs • Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction • Plan and track the shipment of final products according to customer requirements • Keep logs and records of warehouse stock, executed orders etc. • Prepare accurate reports for upper management
      • Education

        • Bachelor's Degree in Business information system

          Helwan University

          Jan 2012 - Jan 2016 - 4 yr

        • High School - Thanaweya Amma

          tarek ibn ziad language school

          Jan 2012 

        Activities

        • Public relation at SHIFT

          Student Activity

          Feb 2014 - Apr 2015 -1 yr, 2 months

        Achievements

        Graduation project : A mobile Application Called Tawsela Grade : Excellent

        Skills

        • Administration
        • Human Resources
        • Adobe Photoshop
        • Adobe illustration
        • Adobe Indesign

        Languages

        • English

          Advanced
        • German

          Intermediate

        Training & Certifications

        • Graphic Design

          YAT learning Center·2019
        • English Course

          Berlitz·2017
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