Dina sherif Ibrahim

Customer Experience AgentFull Time

• Job Details: Answer questions about account types and banking products such as current and saving accounts, money market accounts, personal loans, car loans and credit cards  Check on the status of customer accounts and track checks and payments  Review and explain account charges  Assist banking customers who are victims of fraud, theft or identity theft  Assist customers with replacing lost or stolen credit or debit cards  Assist with address changes  Help cm to get approvals from collection departments  Demonstrating the required procedures for any process at the bank

Assistant Contracting ManagerFull Time

• Job Details: Contacting sales representatives at hotels to get competing rates  Comparing rates with other competitive channels  Summarizing hotel contract data and uploading it on online systems  Comparing rates of other channels and establishing plans to set penetrating-price to the market  Handle some agents’ requests  Building strong relationships with suppliers

Airport RepresentativeInternship