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Dina Reda

Operations / Account Manager at Digitree

Mohandessin, Giza, Egypt

Work Experience

  • Operations / Account ManagerFull Time

    Digitree

    May 2021 - Present -4 yrs, 3 months

    Egypt , Giza

    • Job Details:- Develop long-term relationships with new & current clients. Act as the link between the client and the rest of the teams within the agency. - Meet with clients to discuss goals, objectives, and needs. Developing and implementing effective marketing plans to retain existing clients. - Resolve issues and handle complaints quickly and effectively. Work on monthly content calendars. - Work closely with our media buying team. - Manage all community managers. - Work closely with the content creators to create a monthly plan for existing clients. - Manage multiple accounts. - Preparing the daily tasks of the marketing team. - Prepare reports on account status. - Supervisors operation team.
  • Account ManagerFull Time

    Infinity

    Jan 2020 - May 2021 -1 yr, 4 months

    Egypt , Giza

    • Job Details:- Build and maintain strong, long-lasting client relationships. - Ensure the timely and successful delivery of our solutions according to client needs and objectives. - Develop new business with existing clients. - Prepare reports on account status. - Manage multiple accounts. - Negotiate contracts and close deals. - Work closely with our marketing team. - Manage all community managers.
  • Executive Account ManagerFull Time

    Advert up

    Jan 2019 - Dec 2020 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:- Maintaining a positive relationship with existing clients and the company. - Offering new services or products to existing clients. - Managing and solving any client complaints or issues. - Manage multiple accounts. - Prepare reports on account status. - Negotiate contracts and close deals. - Work closely with our media buying team.
  • Social Media SpecialistPart Time

    Crashbird

    Jun 2018 - Mar 2020 -1 yr, 9 months

    Egypt , Giza

    • Job Details:- Building and executing social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification. - Set up and optimize company pages within each platform to increase the visibility of the company’s social content. - Publish and share daily content. - Moderate all user-generated content in line with the moderation policy for each community. - Prepare Social media reports for multiple accounts.
  • Education

    • Bachelor's Degree in special education

      Misr University for Science and Technology (MUST)

      Jan 2019 

    Verified Badges

    Technical Badges:

      Skills

      • Microsoft Office
      • Social Media
      • account manager
      • Advertising
      • Reporting
      • Sales

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Marketing diploma

        Learn n’ digital·2020
      • Data analysis

        IMP·2020
      • facebook and instagram advertising

        imfnd·2019
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