Dina Ihab Taha

Relationship assistantFull Time

• Job Details:Sales • Manage a portfolio of customers achieving revenue goals, marketing for the products, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship. • Provide the assigned portfolio of customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty. - Operation & Service Quality • Follow up with others, departments, pipeline credit/ operations dept. on pending cases. • Ensures handling and covering all customer requests / inquiries to deliver services excellence. • Efficiently handles customers complaints, escalating as appropriate. - CBE, Compliance, Audit, Procedures • Ensure following set procedures as per designation. o Courses: - Basic certificate course: First on the course with grade A+ o Conducted two events for financial inclusion.