Dina Milad

Senior Collection SpecialistFull Time

• Job Details:Monitor accounts on a daily basis Identifying outstanding receivables Verifying historical debt and invoice data Taking necessary actions to encourage timely payment Resolving late installment issues Resolving invoice issues Resolving customer credit issues Communicating with customers and discussing their late payments Updating account status records Preparing and submitting reports on collection activities Following up on contract avoidance procedures Calculating penalties and discounts on customer installments Reviewing bank transfers and sending receipts to customers via email or WhatsApp and E- PUSH SMS .

Senior collection specialistFull Time

• Job Details:Determines work priorities, plans, schedules, assigns and reviews work. Trains and evaluates assigned personnel. Investigates and resolves difficult or highly sensitive collections or receivables problems. Interacts with debtors; explains and interprets regulations and procedures; determines exceptions to payment policy or procedures; and authorizes refunds. Functions as a resource person on collections function. Represents the institution at court proceedings for uncollectible accounts. Functions as liaison with internal and external auditors. Reviews, formulates, and recommends policies and operational procedures for areas of responsibility. Ensures confidentiality and security of transactions and receivables. Reviews and analyzes account balances and reports on receivables. Devises, modifies, and compiles accounting information. Performs duties of Collections Specialist Providing monthly reports on monthly collection

Collection SpecialistFull Time

• Job Details:Monitor accounts on a daily basis Identify outstanding account receivables Investigate historical data for debts and bills Take actions in order to encourage timely payments Process payments and refunds Resolve billing issues Resolve customer credit issues Contact clients and discuss their overdue payments Update account status records Prepare and present reports on collection activities and progress Follow up procedures of Contracts avoidance Calculate fines and discounts on customer installments Making Bank transfers and issuing receipts