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Dina Mohamed barakat

Call Center Agent and social media at Ivein Clinic

Smouha, Alexandria, Egypt

Work Experience

  • Call Center Agent and social mediaFull Time

    Ivein Clinic

    Jan 2021 - Present -4 yrs, 6 months

    Egypt , Alexandria

    • Job Details:I work as a moderator in messaging clients, answering their inquiries, booking them and informing them of current offers And in the social media department, I create distinctive content to attract the largest segment of customers, in line with the advertising campaign package. And work as a call center in answering incoming calls, a call center to collect as many reservations as possible, and a customer service to answer inquiries
  • Call Center AgentFull Time

    Wham Clinics

    Jan 2019 - Jul 2021 -2 yrs, 6 months

    Egypt , Alexandria

    • Job Details:work as a call center in answering incoming calls, a call center to collect as many reservations as possible, and a customer service to answer inquiries
  • Customer service and e-marketingFull Time

    Lugar

    Mar 2018 - Oct 2019 -1 yr, 7 months

    Egypt , Alexandria

    • Moderator and social mediaFull Time

      دار العداله للمحاماه

      May 2017 - May 2019 -2 yrs

      Egypt , Alexandria

      • Education

        • Bachelor of Laws in Law

          Alexandria University (ALEXU)

          Jan 2015 - Jan 2020 - 5 yr

        Skills

        • MS Office
        • Social Media
        • Customer Support
        • Call center agent
        • CRM System

        Languages

        • English

          Advanced

        Training & Certifications

        • Bachelor of Laws

          Alexandria University·2020
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