DA

Dina Hassan Abd el salam

Administrator at Sky

Helwan, Cairo, Egypt

Work Experience

  • AdministratorFull Time

    Sky

    Dec 2018 - Present -6 yrs, 7 months

    Egypt , Cairo

    • Job Details:Reply the mails, organize the files and folders , make an appointment with customers and clients, received calls arrange a meetings and events
  • Customer service representativeFull Time

    Raya contact centre

    Aug 2011 - Jul 2018 -6 yrs, 11 months

    Egypt , Cairo

    • Job Details:I have been worked as a customer service representative in etisalat uae directory inquiry project then I removed to information service for etisalat uae project it's make me received calls and help customers to know any information they want through the folders that I have or through Google search ,also I was directed them to the correct road that they want arrive
  • Customer service representativeFull Time

    Vodafone Egypt

    Jan 2006 - Sep 2010 -4 yrs, 8 months

    Egypt , Cairo

    • Job Details:I have been worked there as a customer service representative, received customers calls , complain, activation and data entry
  • Education

    • Bachelor's Degree in Social work

      Helwan University

      Jan 2006 

    Skills

    • Communication skills ,
    • Negotiation
    • Complaint handling
    • Listning skills

    Languages

    • English

      Intermediate
    Share this Profile