Dina Ayman Essa

Customer Service and Admin supportFull Time

• Job Details:a) Assisting in answering all types of first level enquiries relating to the British Council activities in the country b) Assisting with dealing with second level (specific) enquiries or referring them to the appropriate person within the office who can deal with them c) To register customers and to collect income received and transfer it accurately. d) Use relevant systems to maintain records and on the system & complete daily reconciliations. e) To carry out a range of back office tasks including post registration services, campus/finance related tasks, supporting corporate client registration, data handling, support for delivery of events and maintenance for contacts and call centre platform. f) To assist with the day to day back office administration of the teaching centre and exams departments as needed, co-ordinated by the customer.