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Dina Elghazoly

senior customer service specialist at Bosch

Sheikh Zayed, Giza, Egypt

Work Experience

  • senior customer service specialistFull Time

    Bosch

    Nov 2022 - Present -2 yrs, 9 months

    Egypt , Cairo

    • Job Details:customer satisfaction order handling delivery from origin country to local warehouse and finallly to our end customer
  • Logistics ManagerFull Time

    Philips

    Sep 2011 - Dec 2021 -10 yrs, 3 months

    Egypt , Cairo

    • Job Details:in charge of logistics warehousing trucking /drivers warehouse staff and customs clearance broker
  • Achievements

    The nature of my current job; Distribution & Process Improvement Manager in the Supply Chain Department as well as my previous experience as Commercial order handling officer have all prepared me for this position as they all involve interacting with people. As a commercial officer I deal with factories ranging from Europe to China as well as different end customers, warehouse clerks and brokers at the customs clearance stage. The experience I have gained over the years has taught me how to deal with people of a different nature, mindset and background and how to handle situations calmly as well as work under pressure in the most efficient manner. They involved a great deal of creativity, requiring initiative, self-motivation and a wide range of skills. I have volunteered at the Children's Cancer Hospital 57357 with my current employer "Philips". I have also done community services such as volunteering with RESALA at orphanages.

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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