Dina ElRefaey

Customer Support RepresentativeFull Time

• Job Details:Responding and resolving customer queries. Developing strategies to retain customers based on customer feedback. Communicating with customers and support staff.

Marketing & Editorial TrainingInternship

• Job Details:Preparing and creating weekly marketing and PR reports analysis and monitoring the magazine performance. Researching for potential partners and contacting them to build strong collaboration with them. Coordinating virtual and in-person meetings with potential partners. Writing content for social media posts, promotional emails, press releases and other marketing collateral.