Dina Fawzy

InternInternship

• Job Details:I learn about different bank products and financial options. Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services. Opened, closed, and updated accounts for customers. Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services. Assisted clients with issues or requests and mentored employees on customer service techniques.