Dina Bayoumy

DirectorFull Time

Front Office ManagerFull Time

• Job Details:Duties Pre-Opening Period ● Establish the manning ● Compose the job descriptions ● Process recruitment ● Create the budget and business plan (rooms related Only) ● Create the job aids ● Structure Opera configuration process and installation ● Sign the hotel in Marriott Rewards program ● Activate GuestVoice ● Activate Mobile Applications ● Create training plans Duties Operation Period ● Monitor the work execution ● Handle GuestVoice feedback ● Prepare business monthly analysis ● Set and follow up the department targets achievements (upselling- enrollment for Marriott rewards- GV) ● Prepare Departmental Engagement Surveys analysis ● Handle guest issues

Front Desk ManagerFull Time

• Job Details:● Handle daily operation ● Create Training plans ● Follow up department targets achievements (upselling- enrollment for Marriott rewards- GSS) ● Prepare the payroll ● Handle the e-channels feedback ● Set department targets and goals ● Assist in recruitment ● Ensure ISRA alignment