Dina Adel Habib

1. ✅ Significantly Improved Customer Satisfaction Successfully reduced complaint rates by 30% and boosted customer ratings to 4.5/5 by providing timely and efficient support and problem resolution. 2. ✅ Streamlined Front Office and Admin Operations Implemented an efficient appointment and visitor management system, reducing workflow delays and increasing productivity by 40%. 3. ✅ Efficient Management of Meetings and Correspondence Coordinated and prepared over monthly meetings, including agenda creation, attendance coordination, and detailed minute-taking. 4. ✅ Optimized File Management and Data Access Developed a structured archiving system that reduced document retrieval time from 15 minutes to under 3 minutes, enhancing administrative efficiency.