Dina Atef

International Account & Communication Manager | Sahara Printing CompanyFull Time

• Job Details:  Communication core between the company and the international clients (e.g. Germany, Belgium, France, UK, Sweden,USA...etc.).  Follow up with the clients starting from receiving the order until the product delivering.  Establishing and maintaining nurturing business and long-term trusting relationships with existing clients and the new ones.  Understanding clients’ flair and behavior for true communication for approaching the win-win side.  Internal communication channel between different company’s departments (e.g. production, Prepress, logistics, quality).  Handling client’s feedback and dealing with complaints via email and telephone.  Constantly looking for ways to improve work processes.  Ensure smooth execution of the print order.  Quality Delegation: Reviewing progress and Supervising the printing and project quality to reach the client satisfaction.  Delivering ideas and final products to clients for review.  Creating a portfolio of clients’ accounts and monitoring the ongoing activities related to them.  Logistics Delegation: booking and preparing overseas shipments if needed.  Record every print order into EFI software.  Printing Quotation writing skills.  Printing types skills.  Handling clients excel, word, PowerPoint sheets and documents.