Dina Aly Mohamed

Account ManagerFull Time

• Job Details:• Coordinate and provide direction for customer service efforts from all station departments involved with assigned accounts, working with the Operations Managers and Supervisors, to ensure a consistent and high level of customer service is maintained. • Visit our important hotels. • Responsible for area coverage. • Take care of negotiations and contracts. • Responsible for after sales. • Achieving sales targets. • Delivering sales presentations to high-leve executives. • Attending client meetings. • Maintaining and expanding relationships with existing clients. • Create, implement and maintain Standard Operating Procedures for each client. • Serve as the primary contact for all communications with assigned accounts. • Prepare management reports that track adherence to Standard Operating Procedures and review results with clients on a regular basis. • Develop and maintain functional knowledge of the products, services and operations offered and actively participate in product training sessions. • Interact regularly with local management and develop close and cooperative working relationships with operational staff to ensure the customer's needs are met.

Senior Travel CounselorFull Time

• Job Details:• Corporate travel counselors work in a variety of settings helping client’s plan and book trips. • Ensure that all business trips that clients (employees) take are planned out, and all bookings are made. • Research the best route and the lowest prices. Because of the many details involved in traveling • keep an extremely organized calendar and listings of all the reservations, Making sure to inform the client of his / her itinerary. • Must make sure that everything is taken care of once the client land in their locations. Often the client needs a rental car, hotel rooms and meals, all of which a corporate travel counselor takes care of in advance. • Corporate travel counselors ensure that the clients (employees) are registered for the appropriate conferences or meetings.