DA
Dina Sayed Abd Elaziz
Business Analyst at Dorra Group
Cairo, EgyptWork Experience
Business AnalystFull Time
Dorra Group
May 2018 - Present -7 yrs, 2 months
- Job Details:• Collecting and interpreting data • Responsible for Analyzing results • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Leading ongoing reviews of business processes and developing optimization strategies. • Staying up-to-date on the latest process and IT advancements to automate and modernize systems. • Gathering critical information from meetings with various stakeholders and producing useful reports. • Reporting the results back to the relevant members of the business • Identifying patterns and trends in data sets • Working alongside teams within the business or the management team to establish business needs. • Conducting meetings and presentations to share ideas and findings. • Performing requirements analysis. • Documenting and communicating the results of your efforts. • Effectively communicating your insights and plans to cross-functional team members and management. • Defining new data collection and analysis processes • Creating a detailed business analysis, outlining problems, opportunities and solutions for a business • Budgeting and forecasting. • Making Pricing, Pricelist and Modules. • Defining business requirements and reporting them back to stakeholders • Responsible for Sales forecast plan and sales data analysis. • Responsible for Sales Reports to CEO. • Linking brokerage companies with sales. • Arranging meetings with Head of Sales and corporation companies. • Responsible for Emails and Retail Sales offers. • Planted Resale System. • Handling clients complains or requests. • Cross functional between Sales department and other departments. • Responsible for marketing calls campaigns with marketing department. • Responsible for CRM and oracle system with sales and IT department. • Responsible for availability system and booking units.
Office Manager and Sales Data AnalystFull Time
Jan 2017 - May 2018 -1 yr, 4 months
Egypt , Cairo
- Job Details:• Responsible for CRM & CIL calls with sales. • Responsible for Sales forecast plan and sales data analysis. • Responsible for attendance, Medical insurance and Sales KPI with HR department. • Making daily and monthly reports. • Response of brokerage’s contracts and mails. • Handle customers complains and arrange meetings with managerial levels and highlight the important points. • Responsible for market research. • Handle visits system with sales. • Handle the show room.
CRM agentFull Time
Jun 2016 - Dec 2016 -6 months
Egypt , Cairo
- Job Details:- Responsible for CRM calls with existing clients. - Updating clients data base. - Handling clients complains. - Responsible for the team work.
Education
Bachelor's Degree in Alsun Ain Shams University
Ain Shams University (ASU) - AUCJan 2016
Languages
English
AdvancedChinese
AdvancedFrench
Intermediate
Training & Certifications
Chinese and English speaker
GAO Tec Company·2020Business Certification
AUC·2019