Dimpy Shah

Community Service / Volunteer

• Job Details:Provided emotional support to over 30 survivors of childhood sexual abuse and conducted 15 one-on-one intakes. Engaged in 5 professional development workshops to enhance skills in crisis intervention, trauma-informed treatment, and survivor advocacy. Implemented community education initiatives to promote the Gatehouse's services, assisting over 50 survivors and their families.

Sales Associate and Cashier

• Job Details:Managed daily cash handling with 100% accuracy, processing an average of 150 transactions per shift and achieving a 95% customer satisfaction rate. Addressed customer inquiries promptly, resulting in over 90% positive feedback. Maintained a safe and organized work environment through meticulous adherence to protocols, collaborating within a team to enhance customer service delivery.

HR Assistant

• Job Details:Managed full recruitment cycle, posting job openings, screening over 100 resumes, and coordinating 30+ interviews for multiple portfolios. Developed and implemented recruitment strategies for new roles, contributing to a streamlined hiring process in alignment with company targets. Provided HR policy guidance to over 30 employees and supported onboarding for 15+ new hires. Acted as a point of contact for employee inquiries regarding HR-related issues, including policies, benefits, and payroll.