Basic Info

Ahmed Elrawy

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technica Support at TEData

Experience Details

Technica Support

IT/Software Development, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TEData

Cairo, Egypt

More than 1000 employees

Computer Networking , Consumer Services , Internet/E-commerce

www.tedata.net

Feb 2015 to present (1 year 10 months)
Online Support Specialist at TEData

Experience Details

Online Support Specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TEData (multinational)

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

www.tedata.net

Feb 2016 to present (10 months)
Customer Care at Etisalat

Experience Details

Customer Care

Customer Service/Support, Installation/Maintenance/Repair

Entry Level

N/A


Company Details

Etisalat

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

www.etisalat.com.eg

Oct 2014 to Feb 2015 (4 months)
ICDL Trainer at Zad Training Center

Experience Details

ICDL Trainer

Education/Teaching, Training/Instructor

Manager

N/A


Company Details

Zad Training Center

ASWAN, Egypt

1-10 employees

Education, Management Consulting

N/A

Mar 2013 to Aug 2014 (1 year 5 months)
ICDL Trainer at Aswan Uneversity

Experience Details

ICDL Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Aswan Uneversity

ASWAN, Egypt

501-1000 employees

Education

www.aswu.edu.eg/arabic/Pages/default.aspx

Sep 2013 to May 2014 (8 months)

Achievements


Best agent for October month 2015


Computer Training Section Manager


Education

Bachelor of computer science and Information technology of aerospace in Information System

Education Details

Bachelor of computer science and Information technology of aerospace

Information System

Civil Aviation Academy, Egypt

Not specified

Programming - Logical programming - object Oriented Programming - Software engineering - database - Decision support system - Network - Automata

N/A

Civil Aviation Academy
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas Elakkad Military school

Egypt

2007

B / Very Good / 75 - 85%

N/A

Abbas Elakkad Military school
2007

Certifications

Certificate details

Train of Trainers

May 2014

N/A

N/A

N/A

ITI

N/A

Certificate details

Oracle E-Business Suite

May 2011

N/A

N/A

N/A

Emak Academy

N/A

Certificate details

Basic Icdl Trainer

Jun 2014

N/A

N/A

N/A

High Council of Universities

N/A

Training and Courses

Training/Course Details

Programming Princiles

May 2014

ITI

N/A

Training/Course Details

Oracle E-Business Suite

May 2011

Emak

N/A

Training/Course Details

Icdl Trainer

May 2013

Zad Training Center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ASP.NETAnalyticalArabicBasic Icdl TrainerC#Computer GamesComputer NetworkingConsumer ServicesCustomer CareCustomer ServiceE-commerceEducationEnglishFootballFrenchGISICDL TrainerITInformation SystemInstallationInternetMaintenanceManagement ConsultingMicrosoft OfficeMusicOnline Support SpecialistOracle E-Business SuiteOrganizerPlannerProblem SolverProgramming PrincilesReadingRepairSoftware DevelopmentSupportTEDataTeam PlayerTechnica SupportTelecommunicationsTrain Of TrainersTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

ASP.NET

ASP.NET

: Intermediate

: High

:

Less than 1 year

C#

C#

: Beginner

: Extreme - I love it!

:

Less than 1 year

GIS

GIS

: Beginner

: High

:

Less than 1 year

Fields of Expertise

ICDL Trainer

ICDL Trainer

: Advanced

: High

:

1-3 years

Customer Care

Customer Care

: Advanced

: Medium

:

1-3 years

Key Skills

Analytical, Planner, Organizer, Problem Solver, Team Player

Online Presence

https://eg.linkedin.com/in/ahmedelrawyhttps://www.facebook.com/volter.man

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