DA
Diana alea Abdel Samad
Customer Support Advisor
Almere Stad, NetherlandsWork Experience
Customer Support AdvisorFull Time
Western union
Oct 2022 - Oct 2023 -1 yr
Egypt
- Job Details:Taking care of international money transactions, sending money changing details of the transaction.
HR data specialist, people operations specialistFull Time
Unilever
Apr 2021 - Aug 2022 -1 yr, 4 months
- Job Details:In my position at Unilever, I was taking care of employee contracts. Making contracts for New hires for CLOC moves, promotions. Changing contracts from full time to part time and vice versa. Taking care of parental leaves, and maternity. Creating financial letters which helps employees in getting a mortgage.
BCMFull Time
Bigo live
Apr 2020 - Apr 2021 -1 yr
Egypt , Cairo
- Job Details:As a BCM I was mainly taking care of team schedules, weekly revenue, and payments to live streamers for participating in the national and international given events. Creating and finalizing new potential events. Taking care of the northern EU side, updating and adding information, trough company system, in regards of all running events.
Technical supportFull Time
Teleperformance
Feb 2019 - Sep 2019 -7 months
Egypt , Giza
- Job Details:Taking care of the technical support question users need. From sound settings to rooting there device.
Education
High School - Other
ROC A. S. AJan 2013
Languages
Dutch
FluentEnglish
FluentArabic
Intermediate
Training & Certifications
First aid
2011