DA

Diana alea Abdel Samad

Customer Support Advisor

Almere Stad, Netherlands

Work Experience

  • Customer Support AdvisorFull Time

    Western union

    Oct 2022 - Oct 2023 -1 yr

    Egypt

    • Job Details:Taking care of international money transactions, sending money changing details of the transaction.
  • HR data specialist, people operations specialistFull Time

    Unilever

    Apr 2021 - Aug 2022 -1 yr, 4 months

    • Job Details:In my position at Unilever, I was taking care of employee contracts. Making contracts for New hires for CLOC moves, promotions. Changing contracts from full time to part time and vice versa. Taking care of parental leaves, and maternity. Creating financial letters which helps employees in getting a mortgage.
  • BCMFull Time

    Bigo live

    Apr 2020 - Apr 2021 -1 yr

    Egypt , Cairo

    • Job Details:As a BCM I was mainly taking care of team schedules, weekly revenue, and payments to live streamers for participating in the national and international given events. Creating and finalizing new potential events. Taking care of the northern EU side, updating and adding information, trough company system, in regards of all running events.
  • Technical supportFull Time

    Teleperformance

    Feb 2019 - Sep 2019 -7 months

    Egypt , Giza

    • Job Details:Taking care of the technical support question users need. From sound settings to rooting there device.
  • Education

    • High School - Other

      ROC A. S. A

      Jan 2013 

    Skills

    • HR
    • HR Specialist
    • Microsoft Windows
    • Office 365

    Languages

    • Dutch

      Fluent
    • English

      Fluent
    • Arabic

      Intermediate

    Training & Certifications

    • First aid

      2011
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