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Diana Mohamed Jabery

Customer Service Agent

Mandara, Alexandria, Egypt

Work Experience

  • Customer Service AgentFull Time

    Heroleads

    Apr 2021 - Jan 2023 -1 yr, 9 months

    Egypt , Alexandria

    • Job Details:Customer service and moderator serving the egyptian market Responding to customer's messages and quires Making outbound calls to confirm customer's order register customer's data on the system
  • AdministratorFull Time

    Elwelily intellectual property firm

    Jun 2020 - Sep 2020 -3 months

    Egypt , Alexandria

    • Job Details:It's about to contact other companies interested in registering their trademarks in the trademark office in cairo and answer all their quires and keep them updated by emails about our prices and all steps that will taken to register or renewal ... etc their trademark or patent .
  • Customer Service RepresentativeFull Time

    Almatar

    May 2019 - Feb 2020 -9 months

    Egypt , Alexandria

    • Job Details:Its a travel agency serves saudian market and my job was to help the customer with his booking and if he want to amend or to cancel it , and if he has an issue with the company as i can handle all the cases .
  • Customer service and tele salesFull Time

    Mega trust - Almatar

    Apr 2018 - Sep 2019 -1 yr, 5 months

    • Education

      • Bachelor's Degree in Oriental languages

        Alexandria University (ALEXU)

        Jan 2022 

      Skills

      • Customer Service
      • Soft Skills
      • Microsoft Office Package
      • Sales Field
      • Customer Care

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • Turkish

        Intermediate
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