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Diana Samaan Hanna

Administrative Assistant at SADKO

Cairo, Egypt

Work Experience

Qnb Alahli

  • Executive SecretaryFull Time

    May 2020 - Present -5 yrs, 2 months

    Egypt , Cairo

    • Job Details:Job enrichment  Provide executive assistance & act as liaison between HR & staff region for setting objectives to ensure that objectives are SMART.  Provide innovation ideas e.g. wellbeing & happiness program project for staff benefits and working to go live & assist in many initiatives ideas for staff developments customer satisfaction surveys & birthdays event.  Assist to recommend training needs of staff of Region. Office Management  Assist in preparing all financial reports to meet deadlines. Maintain well established organized system for following up and ease of reference.  Perform typing duties of correspondences, call reports, inter office memorandums, forms, notes…etc.  Perform secretarial duties such as maintaining logs of appointments, arranging and organize meetings, events and writing minutes of meetings.  Receive or handle customers visiting the manager.  Handle incoming phone calls to the manager’s office.  Handle outgoing mail.  Open,re-oute, and dispose mail of the manager.  Prepare and maintain office files.  File records and correspondence
  • Administrative AssistantFull Time

    Mar 2016 - Present -9 yrs, 4 months

    Egypt , Cairo

    • Job Details: Maintain personnel files and absence sheets under the instructions of the manger.  Ensure the correct functioning and implementation of the permanent supervision,Compliance and Money Laundering,Operational Risk and workplace success guidelines whenever and wherever possible.  Perform Typing duties of correspondences,call reports,inter office memorandums ,forms,notes…etc.  Perform secretarial duties such as maintaining logs of appointments,arranging meetings and writing minutes of meetings.  Receive or handle customers visiting the manager.  Handle incoming phone calls to the manager’s office.  Handle outgoing mail.  Open,re-oute ,and dispose mail of the manager.  Prepare and maintain office files.  File records and correspondences.  Operate Fax machines.
  • People development SpecialistFull Time

    SADKO

    Aug 2015 - Present -9 yrs, 11 months

    Egypt , Cairo

    • Job Details:•  Submit reports to management to identify specific work situations requiring employees to better understand changes in policies, procedures and regulations and develop methods of measuring if performance management aligns with organizational goals.  Assist in the communication of the annual performance appraisal process; review and track incoming performance appraisal forms.  Screening CV's and select the best caliber and prepare ads, visa letters…..etc.  Ensures current job description is available for each complement position.  Identifies training and development needs.  Recruits, interview, test, and select employees to fill vacant positions.  Identify development needs and translate into learning and leadership development solutions.  Supports talent management initiatives such as performance management, career development, succession planning, and engagement.  Provide with programs may include strategic workforce planning, training/learning plans, performance management processes, organizational talent reviews, effective competency models, methods for monitoring engagement, coaching programs, 360 reviews and succession planning and assist with the HR to deliver these programs to the leaders of organization and collaborates with peers to ensure programs remain aligned.  Carries out organization assessments, makes recommendations for change, helps design new structures and jobs, and works to redesign management processes to meet quality standards. Assess employees 'needs by conducting organizational psychology surveys to find out what motivates and engages employees.  Conducts effective needs analysis to clearly define learning objectives and diagnosis expected problem.
  • Financial Data AnalystFull Time

    WVB

    Oct 2008 - Dec 2008 -2 months

    Egypt , Cairo

    • Job Details:Data Entry
  • Administrative AssistantFull Time

    SADKO

    Jan 2008 - Present -17 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Coordinates Schedules, makes Appointments for Board Chairman, Managers and other Senior staff, as assigned • Follows up on pending matters. • Ensure that Policies and Procedures are implemented. • Arranges and coordinates travel schedules and reservations. • Coordinates activities and arranges meetings for visiting Consultants. • Handles accounting requirements • Compiles reports and spreadsheets for daily activities • Arranges catering at meetings • Arranges payment of invoices. • Orders and maintains office supplies. • Acts as custodian for documents and records. • Creates and maintains database of business contacts. • Maximizes office productivity through proficient use of appropriate software applications. • Handles special assignments, as requested by Managers • Coordinates requirements for Foreign Consultants and Visitors. • Translates at meetings for non-Arabic speaking Visitors. • Facilititator for session awareness (Succession Planning,Development,Performance Appraisal….etc). • Screening CV for HR dep.and participate in Panel interviews. • Design forms of performance appraisal,sucession planning,development form for HR Dep.
  • Education

    • Bachelor's Degree in Accounting

      Benha University

      Jan 2001 - Jan 2004 - 3 yr

    • High School - Thanaweya Amma

      Bon Pasteur

      Jan 2000 

    Achievements

    Believing in success is always shining, spreading brilliance in every place. Aiming to work to learn & acquire much influence on whole banking sector, your managerial methodology is a real role model. I have an additional idea for a wellbeing and happiness program project, i prepared well with an action plan, hope to go live. I would be pleased to discuss it & present well documentation. My passion in people and very oriented in seeking and maximizing benefits and reaching a healthy working environment. I have 16 years of experience in a variety of fields including office management and HR. In addition to my extensive office banking experience as Executive Secretary till present at QNB Al Ahli. I did project of well-being and happiness project from scratch till go live.

    Skills

    • Microsoft Office
    • Microsoft Word
    • HR
    • Administration
    • Developing people
    • Mass Hiring
    • Microsoft Powerpoint
    • Human Resources (HR)
    • Core PHP
    • Hard Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Advanced

    Training & Certifications

    • Digital Banking

      Egyptian Banking Institue·2022
    • Banking Sustainability

      Egyptian Banking Institue·2022
    • Emotional Agility

      Logic·2022
    • Principles of SMEs

      QNB Al Ahli·2021
    • Finance for non financials

      Egyptian Banking Institue·2021
    • Workplace investigations

      EBI·2020
    • HR Business Intelligence

      Makanak Academic Knowledge·2019
    • Problem Solving and Decision Making

      Dale Carnegie·2018
    • Business continuing plan

      QNB Al Ahli·2018
    • Whistle Blowing

      QNB Al Ahli·2018
    • Drive for results

      QNB AlAhli·2018
    • Open UP (Communication Course

      Trainera·2017
    • Business Administration and Management

      American University in Egypt (AUC)·2015
    • Project Management

      SADKO·2013
    • Human Resources

      American University in Egypt (AUC)·2013
    • Certified Professional Secretary

      Amercian Chamber of Commerce·2012
    • Communication Skills

      Top Business·2007
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