
Diana Samaan Hanna
Administrative Assistant at SADKO
Cairo, EgyptWork Experience
Executive SecretaryFull Time
May 2020 - Present -5 yrs, 2 months
Egypt , Cairo
- Job Details:Job enrichment Provide executive assistance & act as liaison between HR & staff region for setting objectives to ensure that objectives are SMART. Provide innovation ideas e.g. wellbeing & happiness program project for staff benefits and working to go live & assist in many initiatives ideas for staff developments customer satisfaction surveys & birthdays event. Assist to recommend training needs of staff of Region. Office Management Assist in preparing all financial reports to meet deadlines. Maintain well established organized system for following up and ease of reference. Perform typing duties of correspondences, call reports, inter office memorandums, forms, notes…etc. Perform secretarial duties such as maintaining logs of appointments, arranging and organize meetings, events and writing minutes of meetings. Receive or handle customers visiting the manager. Handle incoming phone calls to the manager’s office. Handle outgoing mail. Open,re-oute, and dispose mail of the manager. Prepare and maintain office files. File records and correspondence
Administrative AssistantFull Time
Mar 2016 - Present -9 yrs, 4 months
Egypt , Cairo
- Job Details: Maintain personnel files and absence sheets under the instructions of the manger. Ensure the correct functioning and implementation of the permanent supervision,Compliance and Money Laundering,Operational Risk and workplace success guidelines whenever and wherever possible. Perform Typing duties of correspondences,call reports,inter office memorandums ,forms,notes…etc. Perform secretarial duties such as maintaining logs of appointments,arranging meetings and writing minutes of meetings. Receive or handle customers visiting the manager. Handle incoming phone calls to the manager’s office. Handle outgoing mail. Open,re-oute ,and dispose mail of the manager. Prepare and maintain office files. File records and correspondences. Operate Fax machines.
People development SpecialistFull Time
SADKO
Aug 2015 - Present -9 yrs, 11 months
Egypt , Cairo
- Job Details:• Submit reports to management to identify specific work situations requiring employees to better understand changes in policies, procedures and regulations and develop methods of measuring if performance management aligns with organizational goals. Assist in the communication of the annual performance appraisal process; review and track incoming performance appraisal forms. Screening CV's and select the best caliber and prepare ads, visa letters…..etc. Ensures current job description is available for each complement position. Identifies training and development needs. Recruits, interview, test, and select employees to fill vacant positions. Identify development needs and translate into learning and leadership development solutions. Supports talent management initiatives such as performance management, career development, succession planning, and engagement. Provide with programs may include strategic workforce planning, training/learning plans, performance management processes, organizational talent reviews, effective competency models, methods for monitoring engagement, coaching programs, 360 reviews and succession planning and assist with the HR to deliver these programs to the leaders of organization and collaborates with peers to ensure programs remain aligned. Carries out organization assessments, makes recommendations for change, helps design new structures and jobs, and works to redesign management processes to meet quality standards. Assess employees 'needs by conducting organizational psychology surveys to find out what motivates and engages employees. Conducts effective needs analysis to clearly define learning objectives and diagnosis expected problem.
Administrative AssistantFull Time
SADKO
Jan 2008 - Present -17 yrs, 6 months
Egypt , Cairo
- Job Details:• Coordinates Schedules, makes Appointments for Board Chairman, Managers and other Senior staff, as assigned • Follows up on pending matters. • Ensure that Policies and Procedures are implemented. • Arranges and coordinates travel schedules and reservations. • Coordinates activities and arranges meetings for visiting Consultants. • Handles accounting requirements • Compiles reports and spreadsheets for daily activities • Arranges catering at meetings • Arranges payment of invoices. • Orders and maintains office supplies. • Acts as custodian for documents and records. • Creates and maintains database of business contacts. • Maximizes office productivity through proficient use of appropriate software applications. • Handles special assignments, as requested by Managers • Coordinates requirements for Foreign Consultants and Visitors. • Translates at meetings for non-Arabic speaking Visitors. • Facilititator for session awareness (Succession Planning,Development,Performance Appraisal….etc). • Screening CV for HR dep.and participate in Panel interviews. • Design forms of performance appraisal,sucession planning,development form for HR Dep.
Education
Bachelor's Degree in Accounting
Benha UniversityJan 2001 - Jan 2004 - 3 yr
High School - Thanaweya Amma
Bon PasteurJan 2000
Achievements
Believing in success is always shining, spreading brilliance in every place. Aiming to work to learn & acquire much influence on whole banking sector, your managerial methodology is a real role model. I have an additional idea for a wellbeing and happiness program project, i prepared well with an action plan, hope to go live. I would be pleased to discuss it & present well documentation. My passion in people and very oriented in seeking and maximizing benefits and reaching a healthy working environment. I have 16 years of experience in a variety of fields including office management and HR. In addition to my extensive office banking experience as Executive Secretary till present at QNB Al Ahli. I did project of well-being and happiness project from scratch till go live.
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Advanced
Training & Certifications
Digital Banking
Egyptian Banking Institue·2022Banking Sustainability
Egyptian Banking Institue·2022Emotional Agility
Logic·2022Principles of SMEs
QNB Al Ahli·2021Finance for non financials
Egyptian Banking Institue·2021Workplace investigations
EBI·2020HR Business Intelligence
Makanak Academic Knowledge·2019Problem Solving and Decision Making
Dale Carnegie·2018Business continuing plan
QNB Al Ahli·2018Whistle Blowing
QNB Al Ahli·2018Drive for results
QNB AlAhli·2018Open UP (Communication Course
Trainera·2017Business Administration and Management
American University in Egypt (AUC)·2015Project Management
SADKO·2013Human Resources
American University in Egypt (AUC)·2013Certified Professional Secretary
Amercian Chamber of Commerce·2012Communication Skills
Top Business·2007