DG

Diana Gichimu

Customer Service Assistant

Dubai, United Arab Emirates

Work Experience

  • Customer Service AssistantFull Time

    Cosco Shipping Lines

    Jun 2022 - Dec 2023 -1 yr, 6 months

    • Job Details:Duties included: Documents Verification Documents organization Registration of new Clients Invoicing to clients Demurrage collection Vessel Planning

  • Sales RepresentativeFull Time

    Goshimo Auto Spares

    May 2019 - Dec 2021 -2 yrs, 7 months

    • Job Details:Duties Included: Sales of merchandise Marketing of merchandise Creation of Client portfolio Billing of clients Meeting Scheduling Stocktaking

  • AttacheeInternship

    Eastland Hotel Kilimani

    May 2017 - Sep 2017 -4 months

    • Job Details:Duties included: Waitressing Checking in and out of clients Hostessing Housekeeping

  • Chinese TeacherPart Time

    Donholm Catholic Primary School

    May 2016 - Sep 2016 -4 months

    • Job Details:Taught kids from grade 4-6 Chinese language.

    • Education

    • Vocational in Project Management

      Digital Regennessys

      Jan 2024 - Jan 2024 - 0 Month

    • Bachelor's Degree in Hospitality and Tourism Management

      Kenyatta University

      Jan 2019 

    • High School - Other

      Moi Girls School Nairobi

      Jan 2013 

    Skills

    • Negotiation
    • Indoor Sales
    • Customer Support
    • Communication
    • Microsoft Applications
    • Problem Solving

    Languages

    • English

      Fluent

    • Chinese

      Beginner

    Training & Certifications

    • HSK 4

      Hanban·2019
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