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Diana Mohamad El Sayegh

Customer Service Manager at Nile Projects and Trading co.

Sidi Bishr, Alexandria, Egypt

Work Experience

  • Customer Service ManagerFull Time

    Nile Projects and Trading co.

    Nov 2023 - Present -1 yr, 8 months

    Egypt

    • Deputy customer service managerFull Time

      Nile projects

      Jun 2021 - Oct 2023 -2 yrs, 4 months

      • Quality Assurance SupervisorFull Time

        Nile projects

        Aug 2018 - May 2021 -2 yrs, 9 months

        Egypt , Alexandria

        • Call Center AgentFull Time

          Vodafone UK

          Sep 2015 - May 2018 -2 yrs, 8 months

          Egypt , Alexandria

          • Education

            • Bachelor's Degree in English Literature

              Alexandria University (ALEXU)

              Jan 2008 - Jan 2015 - 7 yr

            Achievements

            March 2015 – June 2015 • Volunteer at the Bibliothecha Alexandrina, Main Library Department as Reference Services Assistant. • Duties and Responsibilities: o Answer users’ inquiries according to the Bibliotheca Alexandrina services standards. o Provide guidance on library use. o Assist library users in identifying and finding library materials. o Conduct intensive search assistance for researchers. o Perform shelf reading.

            Skills

            • Team Work
            • Customer Services
            • Communication
            • Time Management
            • Public Speaking
            • Negotiation

            Languages

            • Arabic

              Fluent
            • English

              Advanced
            • French

              Beginner
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