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Diaa Ahmed shoaib

Operations Manager at Club World Card

Dokki, Giza, Egypt

Work Experience

  • Operations ManagerFull Time

    Club World Card

    Jan 2018 - Present -7 yrs, 6 months

    Egypt , Cairo

    • Sales ManagerFull Time

      Royal-booking

      Jan 2015 - Jan 2017 -2 yrs

      Egypt , Cairo

      • Job Details:* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. * Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. * Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
    • SupervisorFull Time

      Vodafone Egypt

      Mar 2012 - Jan 2015 -2 yrs, 10 months

      Egypt

      • Job Details:Ensuring that staff are motivated, monitored and measured in line with company Targets and performance standards. Responsible for making sure that any gaps in Performance or quality are quickly identified and addressed. Producing accurate Reports on team performance for senior managers.
    • Sales Agent & Promotion as TrainerFull Time

      Expedia.es

      Mar 2010 - Mar 2013 -3 yrs

      Egypt , Cairo

      • Job Details:assistance in planning for and facilitating short, one-time trainings or other training programs initiated throughout the year. Responsibilities include presenter and participant outreach and logistics, as well as coordinating with clients on event details. The position also involves creation of training materials such as case studies, PowerPoint presentations, worksheet handouts, etc. and may also include writing of newsletters and other materials as required by each individual training program.
    • Education

      • o College: 6th October University - Faculty of Language and Translation in Call center

        LANGUAGE AND TRANSLATION

        Jan 2004 - Jan 2008 - 4 yr

      • High School - Thanaweya Amma

        om el kora

        Jan 2004 

      Achievements

      • Certificate of achievement from the university of 6 October to the effective participate in the team of basketball to win the university league.

      Skills

      • Tourism
      • Call Center
      • Trainer
      • Sales Management
      • Spanish &English
      • Microsoft Office
      • Microsoft Word
      • Microsoft Excel
      • Sports
      • Tour guidance

      Languages

      • English

        Fluent
      • Spanish

        Fluent
      • Portuguese

        Beginner

      Training & Certifications

      • Master of Tourism Guiding

        Igoz·2011
      • • Certificate of achievement from the ministry of tourism, the Egyptian tourism federation and the Egyptian travel agents association: for having successfully achieved the travel agent’s representative skills development 2009.

        ministry of tourism·2009
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