Diaa Wael

Ultrasound TraineeInternship

• Job Details:In my role as an Ultrasound maintenance trainee at Alarabia for Biomedical Engineering(ABE), I gained expertise in the working principle of ultrasound machines, maintenance procedures, and sales techniques. • Demonstrated proficiency in dealing with customers and ensuring their satisfaction with our services. • Acquired valuable skills in the biomedical engineering field, enhancing my professional development.

Customer service traineeInternship

• Job Details:• Installed MRI machines, calibrated CBC equipment, maintained radiology systems, and managed customer interactions at Siemens Healthineers in El Mansoura, Egypt. • Ensured seamless operation of medical equipment, provided technical support, and addressed customer inquiries promptly. • Achieved high customer satisfaction ratings through efficient problem-solving and effective communication. • Developed strong technical skills in medical equipment maintenance and customer service.