Diaa Refaei

Customer Support Representative

• Job Details:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Data Entry Manager

• Job Details:Review data and deficiencies or errors, and correct any error or inconsistency in the data. Supervising the organization and arrangement of materials in warehouses, ensuring their coding and placing an arrival date on them, and ensuring that storage operations are carried out correctly for materials inside warehouses in a way that ensures their safety and prevents their loss or damage.