Diaa Fathi
Customer Service Supervisor / Assistant Manager at Al Wefaq Rent a Car
New Heliopolis, Cairo, EgyptWork Experience
Customer Service Supervisor / Assistant ManagerFull Time
Al Wefaq Rent a Car
May 2017 - Present -8 yrs, 2 months
Education
Bachelor's Degree in Tourism and Hotels
The higher institute for the specific studiesJan 2007
High School - Other
Tourism And HotelsJan 2004
Skills
- Call Center
- Guest Satisfaction
- Customer Service
- Customer Care
- Customer Experience
- customer journey
- Team Coaching
- Technical Training
- Quality Assurance
- Project Management Professional
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Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
HPMT High Performance Management Techniques
COPC Inc.·2020HPMT High Performance Management Techniques
COPC Inc.·2020Fast Master Of Business Administration
CEO·2019Fast Master Of Business Administration
CEO·2019Customer service Skills
Telecare Co.·2019Customer service Skills.
Telecare Co.·2019