
Diaa Diab
Senior Sales Manager
New Cairo, Cairo, EgyptWork Experience
Senior Sales ManagerFull Time
PICO Modern Agriculture Company
Apr 2022 - Jul 2023 -1 yr, 3 months
Egypt , Cairo
- Job Details:Responsible for driving sales and merchandise strategies for around 60 store chains and several wholesale accounts. My job involved developing a partnership strategy for key accounts, including identifying the types of partners to pursue, structuring agreements, and creating programs to drive success. I collaborated with assigned inside sales representatives to create an overall territory account plan to maximize opportunities and generate sales activity with customers and partners. I reviewed annual sales plans against existing businesses, analyzed markets, and formulated strategies to optimize revenue sales goals.
Sales Operation ManagerFull Time
Sara's organic food- Tarek Nour
Mar 2015 - Mar 2022 -7 yrs
Egypt , Cairo
- Job Details:Planned and executed a strategic sales plan based on territory analysis to drive new business. Conducted statistical analysis to determine potential growth, designed sales performance goals, and monitored performance regularly. Prospected through broker channels to identify opportunities and initiate new client relationships. Led implementations, met with clients to assess needs, solve problems, value-add products, and increase revenue. Developed a partnership strategy for key markets, including the types of partners to pursue, the general structure of agreements, and the programs needed to drive success. Collaborated with assigned inside sales representatives to develop an overall territory account plan to maximize opportunities and generate sales activity with customers and partners.
Retail Sales Supervisor (Acting Manager)Full Time
- Job Details:Make sure that the operation is moving efficiently by showing a high ability of problem-solving, strategic thinking, stock and cash management, product marketing, retention strategies, communication skills, planning, and business development with a high focus on customer experience which leads to an increase in sales and revenues. • Acknowledged the needs of the department, and developed organizational structure to optimize product stock and customer service initiatives to maintain service levels and support corporate sales and goals. • Enhanced Team Performance which reflected extremely on improving sales and customer experience. •Monitor daily activities of sales representatives and follow up on sales progress and accomplishments •Motivate retail employees to develop their skills and enhance their job performance. •Monitor inventory levels to determine the need for stock supply •Coach, train, and discipline sales representatives. •Handle customer complaints, questions, and issues. •Ensure proper implementation of company policy on financial and sales-related matters •Handle all multitasking functions, cash, inventory, and customer complaints.
Assistant Operations Manager Full Time
Elegance women's fashion Company
Mar 2008 - Aug 2009 -1 yr, 5 months
Egypt , Cairo
- Job Details:Accurately estimate the needs of each store and work with the store's management to solve conflicts. Forecast sales figures and inventory requirements for each store. Inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. Review store sales numbers, cost of inventory, operational expenses and inventory loss. Suggest to management how each store could change in order to maximize profits and reduce loss at the store level. Visit retail establishments to ensure efficient and effective management as well as high performance sales. Evaluate operational and financial records to determine sales performance of a retail store.
Education
Bachelor's Degree in faculty of commerce ENG section
Zagazig University (ZU)Jan 2004 - Jan 2008 - 4 yr
Skills
- Sales
- Relationships with customers
- B2B Sales
- FMCG Sales
- operation management
- Customer Experience
- Team Leadership
- Customer Satisfaction
- Customer Service
- Business Planning
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Leadership and management course
Etisalat training·2016Lead me courses
etisalat training·2015Customer care experience courses
etisalat training·2012