Dia Ahmed Abd el aziz

Universal Payment Services

• Digital Applications Content SpecialistFull Time

  Jun 2020 - Present -5 yrs, 1 month

  • Job Details:● Process content update requests, clarifying details when necessary and making changes in appropriate sections of in-house content tools, while adhering to in-house quality guidelines ● Setting up new products on the site including writing product descriptions in languages Arabic and English ● Work expertly toward daily productivity targets and team metrics; complete all work to program standards as defined for each process ● Support and eventually lead content improvement projects ● Managing a good relationship with the vendors for content updates and verifying any information needed initiated by either party ● Responsible for the publication of new product offers on the apps/website ● Researching content and consumer trends to ensure that content is relevant and appealing ● Providing training and support to internal stakeholders on content management systems and digital application functionalities. ● Editing uploading imagery and completing product attribution ● Implement and maintain style guides to write content that is consistent with the brand and edits ● Provide feedback to the associates and close loop on audit/review observations ● Escalating questions/issues from the team regarding the process and cascading updates to the team ● Collaborate across the team to ensure products are available for sale online by the time of product ● Work intuitively to identify and highlight any recommendations, improvements, or inconsistencies in the content
• E-commerce Application DeveloperFull Time

  Jun 2020 - Present -5 yrs, 1 month

  Egypt , Cairo

  • Job Details:Initiated involvement in the development of the e-commerce application, "Cadu," by gaining a comprehensive understanding of the primary tools and technologies to be utilized.