
Demyana zaki asknder
Customer Service Specialist at sea view real estate
Manial, Cairo, EgyptWork Experience
Customer Service SpecialistFull Time
sea view real estate
Apr 2018 - Present -7 yrs, 3 months
Egypt , Cairo
- Job Details:CRM & Customer Services Executive Date of experience: May/2018 Responsibilities: - Dealing directly with customers either by telephone ,electronically or face to face in high professional and presentable way . - Handling and resolving customers complains (walk –in / call-in) related to contracts , collections , complains , etc……... - Woking on CRM system and preparing a high presentable reports and presentations . - Working with collection team and follow up the company cash flow. - Writhing cheeks and handling all finance and collection requests. - Part sales operation team (finishing up reservation process with the clients ) - part from sales admin team (follow up the sales team calls and preparing report of loss data ) - Cover with call canter team in the rash hours days .
Education
Bachelor's Degree in business adminestration
Sadat Academy for Management Sciences (SAMS)Jan 2017
Achievements
CRM & Customer Services Executive Date of experience: May/2018 Responsibilities: - Dealing directly with customers either by telephone ,electronically or face to face in high professional and presentable way . - Handling and resolving customers complains (walk –in / call-in) related to contracts , collections , complains , etc……... - Woking on CRM system and preparing a high presentable reports and presentations . - Working with collection team and follow up the company cash flow. - Writhing cheeks and handling all finance and collection requests. - Part sales operation team (finishing up reservation process with the clients ) - part from sales admin team (follow up the sales team calls and preparing report of loss data ) - Cover with call canter team in the rash hours days .
Skills
- Computer Skills
- Creative
- Microsoft Office
- Real Estate
- Communication
- Customer Service
- Management
- Organization Development
- Business Reporting
- Social Media
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
markting leader
dream with us·2016