
Demiana Makram Cromar
Director Of Public Relations / CEO Assistant at Future Leaders Schools
Heliopolis, Cairo, EgyptWork Experience
Director Of Public Relations / CEO AssistantFull Time
Future Leaders Schools
Apr 2021 - Present -4 yrs, 3 months
Supervisor Operator & HotlineFull Time
- Job Details:✓Receiving calls from hotel customers and guests; directing incoming calls to various departments and providing general information to all customers about the hotel, including hotel room reservation staff and employees of tourism companies. ✓ Receive all inquiries and complaints from guests and work to resolve them in coordination with other departments.
Education
Bachelor's Degree in Tourism and Hotels management
Minia UniversityJan 2006
Skills
- receptionist
- MS Office
- Business English
- Communication
- Negotiation
- Public Relationship
- Guest Satisfaction
- Telesales
- Problem Solving
- Reporting
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Languages
English
AdvancedGerman
Intermediate