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Demiana Makram Cromar

Director Of Public Relations / CEO Assistant at Future Leaders Schools

Heliopolis, Cairo, Egypt

Work Experience

  • Director Of Public Relations / CEO AssistantFull Time

    Future Leaders Schools

    Apr 2021 - Present -4 yrs, 3 months

    • Supervisor Operator & HotlineFull Time

      Hilton

      Oct 2008 - Nov 2012 -4 yrs, 1 month

      Egypt , Luxor

      • Job Details:✓Receiving calls from hotel customers and guests; directing incoming calls to various departments and providing general information to all customers about the hotel, including hotel room reservation staff and employees of tourism companies. ✓ Receive all inquiries and complaints from guests and work to resolve them in coordination with other departments.
    • Education

      • Bachelor's Degree in Tourism and Hotels management

        Minia University

        Jan 2006 

      Skills

      • receptionist
      • MS Office
      • Business English
      • Communication
      • Negotiation
      • Public Relationship
      • Guest Satisfaction
      • Telesales
      • Problem Solving
      • Reporting
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      Languages

      • English

        Advanced
      • German

        Intermediate
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