DS

Demiana Saied

Software Tester/ Quality Control Engineer

Helwan, Cairo, Egypt

Work Experience

  • Software Quality Control EngineerFull Time

    Smarttech Systems

    Mar 2023 - Jan 2024 -10 months

    • Job Details:Managed test environments and configurations, ensuring the availability of necessary resources for efficient testing processes. • Conducted rigorous testing of software applications, identifying defects and inconsistencies while adhering to project timelines. • Executed manual testing procedures, including functional, regression, and usability testing, to validate software performance and functionality. • Worked closely with developers to reproduce and resolve identified issues, facilitating effective communication and collaboration between testing and development teams. • Maintained a strong focus on quality assurance and contributed to the overall improvement of software development methodologies and processes.
  • Cold Call SpecialistFull Time

    Cold Call Advantage

    Feb 2021 - Dec 2023 -2 yrs, 10 months

    Egypt , Cairo

    • Customer Service SpecialistFull Time

      Raya

      Jan 2017 - Jun 2017 -5 months

      • Job Details:- Managed customers phone calls professionally and responded to customer inquiries and complaints. - Handled and resolved customer complaints. - Researched required solutions using available resources. - Followed up complicated customer calls where required.
    • Education

      • Bachelor's Degree in Fine Art

        Helwan University

        Jan 2022 

      Skills

      • Cold Calling
      • Customer Support
      • Call center agent
      • Software Testing
      • Manual Testing

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      Share this Profile