DS
Demiana Saied
Software Tester/ Quality Control Engineer
Helwan, Cairo, EgyptWork Experience
Software Quality Control EngineerFull Time
Mar 2023 - Jan 2024 -10 months
- Job Details:Managed test environments and configurations, ensuring the availability of necessary resources for efficient testing processes. • Conducted rigorous testing of software applications, identifying defects and inconsistencies while adhering to project timelines. • Executed manual testing procedures, including functional, regression, and usability testing, to validate software performance and functionality. • Worked closely with developers to reproduce and resolve identified issues, facilitating effective communication and collaboration between testing and development teams. • Maintained a strong focus on quality assurance and contributed to the overall improvement of software development methodologies and processes.
Customer Service SpecialistFull Time
Raya
Jan 2017 - Jun 2017 -5 months
- Job Details:- Managed customers phone calls professionally and responded to customer inquiries and complaints. - Handled and resolved customer complaints. - Researched required solutions using available resources. - Followed up complicated customer calls where required.
Education
Bachelor's Degree in Fine Art
Helwan UniversityJan 2022
Languages
Arabic
FluentEnglish
Fluent