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Demiana Saied

Graphic Designer / Video Edito

Cairo, Egypt

Work Experience

  • CollectorFull Time

    CIB Bank

    Aug 2019 - Apr 2020 -8 months

    • Job Details:Contacted customers with balances and negotiate payment terms and schedules. - Minimized objections for payment. - Offered clients several payment options and arrange for the prompt repayment of balances.

  • Graphic Designer / Video EditoFreelance / Project

    Freelance

    May 2019 - Aug 2020 -1 yr, 3 months

    • Customer Care SpecialistFull Time

      Raya

      Jan 2019 - May 2019 -4 months

      • Job Details:Managed customers phone calls professionally and responded to customer inquiries and complaints. - Handled and resolved customer complaints. - Researched required solutions using available resources. - Followed up complicated customer calls where required.

      • Education

      • Bachelor's Degree in Fine Arts

        Helwan University

        Jan 2022 

      Skills

      • Software Testing
      • Automation Testing
      • ISTQB

      Languages

      • Arabic

        Fluent

      • English

        Fluent
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