Delbar osman

assistant mangerFull Time

• Job Details:Divided tasks into assignments, delegate responsibilities to committee members, and ensure that assignments are finished on time Recorded the minutes of weekly board meetings and shared the minutes with officers and members on the Google Drive

Call center teamleaderFull Time

• Job Details:Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or product.  Preparing reports and analyzing data to assist management as they determine call center goals  Working with other supervisors and management team members to support agents and maximize customer satisfaction