Deepa Joshi

Client Service Representative

• Job Details:Greet guests, provide information about amenities and activities, assist with check-in and check-out processes, and work with support staff and managers to resolve issues. Ensuring that guests are satisfied with services by handling complaints and inquiries. Following up with guests by phone or email to check that they're still satisfied with their stay. Letting patrons know about additional services that might benefit them. Identified needs of guests promptly and efficiently. Completed day-to-day duties accurately and efficiently.

Customer Service Cashier

• Job Details:Preserved appearance of store by arranging and replenishing displays and merchandise racks. Operated cash register or POS system to receive payment by cash, check and credit card. Used suggestive selling techniques to promote add-on sales. Helped customers find specific products, answered questions, and offered product advice.

Cashier Team Lead

• Job Details:Inventoried stock and placed new orders to maintain supplies for expected demand. Answered customer questions and provided store information. Assisted with training new cashiers and customer service team members to increase speed of onboarding. Directed trash removal and sanitation procedures to keep aisles and register area organized.