Deena Tawfik
Secretary , EA, Coordinator, Administration
Nasr City, Cairo, EgyptWork Experience
Administrative Assistant to Country ManagerFull Time
Abbott Laboratories GmbH
Mar 2019 - Present -6 yrs, 4 months
United Arab Emirates , Dubai
Secretary to General ManagerFull Time
SAIF BELHASA HOLDING
Apr 2017 - Feb 2019 -1 yr, 10 months
United Arab Emirates , Dubai
- Job Details:• Handling GM’s calendar and maintain day to day dairy. • Supporting the Chairman’s Office and reporting directly. • Issue Letters for Government Authorities and Public Administrations such as; RTA, General Department of Traffic, General Resources Authority - RAK, and Economic Dept, and MOHRE., in Arabic and English Language. • Arrange travel arrangements, and hotel booking. • Taking minutes of meetings. • Maintaining incoming and out coming letters. • Send e-mails on behalf of General Manager. • Following up on deadlines and coordinate with the concerned departments. • Circulate internal memos and translate the RTA circulars from Arabic to English. • Communicate with the internal staff about the new rules that are amended by RTA or governmental sections. • Handle and screen calls.
Administrative AssistantFull Time
Initec Energia S.A
Apr 2016 - Mar 2017 -11 months
Egypt , Cairo
- Job Details: • Organizing travel arrangements for senior managers. • Booking conference calls, rooms, taxis, couriers, hotels etc. • Handling letters coming in and out. • Processing expenses sheets and invoices. • Maintaining computer and manual filing systems. • Taking minutes of meetings. • Develop and update administrative systems to make them more efficient. • Receiving, sorting and distributing shipments such as; Fed Ex, Aramex. • Oversee and supervise the work of junior staff. • Maintain up-to-date employee leaves records. • Coordinating repairs to office equipment.
MARKETING & SALES ADMIN EXECUTIVEFull Time
- Job Details:• Issue quotations and price offers to clients. • Tracking sales orders to ensure that they are scheduled and sent out on time. • Contacting potential customers to arrange appointments and meetings for the Sales team. • Handling tenders and preparing the technical and the financial offer. • Reviewing the conditions and terms of the tenders and contracts with the legal affairs department. • Resolving any sales related issues with customers. • Making follow-up calls to confirm sales orders or delivery dates. • Responding to sales queries via phone, e-mail and in writing. • Coordinates and implements marketing communication projects with responsibilities that includes public relations, special events management, advertising, and creating brand awareness. • Organizes the preparation of proposals and presentations using marketing resource materials such as brochures, data, slides, photographs, and reports. • Coordinating and support organizing the exhibitions, events and, conferences. • Attending the exhibitions, conferences, and meetings and taking minutes.
Education
Bachelor's Degree in English literature
Ain Shams University (ASU)Jan 2008 - Jan 2013 - 5 yr
High School - Thanaweya Amma
Abbas Al-Akkad Language SchoolJan 2008
Achievements
- Took best Conversion Rate in 2 months on a row during my position telesales in Etisalat UAE - Preparation material for communication skills and soft skills. - Appreciation certificate for assisting in Hiring for Taqyeem Account in Saif Belhasa holding
Skills
- Outlook MS
- Online Searching
- coordinating
- Advanced clerical knowledge
- Microsoft Office
- Administrator
- English Business Writing
- Microsoft Powerpoint
- Microsoft Excel
- Report analysis
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Young People and Their Mental Health
University of Groningen·2018Bribery Act 2010
Gleeds Academy ·2018ACADEMIC INTEGRITY
THE UNIVERSITY OF AUCKLAND·2017Marketing and Sales Management
International Academy For Advanced Research and Studies - IAARS London·2016TEFL
Cambridge Training College·2014