Deena Barsoum

Marketing ExecutiveFull Time

• Job Details:-Develop highly targeted, integrated multi-channel awareness campaigns with a focus on the digital channels. - Plan and execute all digital marketing including SMM/SEO/SEM campaigns (Paid/Organic). -Maintain Jlood’s social media presence on all digital media platforms including Facebook,Instagram,Youtube. -Measure and report performance metrics of all digital marketing campaigns using Google Analytics, and assess against goals (ROI, KPIs). -Perform quantitative and qualitative analysis of the marketing campaigns. -Monitor and run online advertising using Facebook ads and Google ads. -Lead the development of Jlood’s website,devising strategies to drive online traffic. -Responsible for the E-mail marketing and SMS campaigns.

Customer success team leaderFull Time

• Job Details:-Develop strong customer relationships and serve as company's trusted partner in Middle East and Africa (MENA). -Manage 30 customers accounts through the Middle East and Africa (MENA). -Analyze historical and projected financial statements and interpret business models. -Train customers in using the platform and more broadly, the domain of people and culture. -Proactively seek ways to improve services provided by the customer success team. -Motivate team members, delegate tasks, and set deadlines. -Create an inspiring team environment with open communication -Use critical thinking to break down problems, evaluate solutions and make decisions.

Customer Data AnalystFull Time

• Job Details:-Work mainly on conducting offers for customers including official distributors (ODs), panel builders PB , system integrators, and retailers. -Assist in answering general inquiries of customers concerning delivery time, way of delivery and provide contact numbers for drivers. Resolved problems, improved operations, and provided exceptional service. -Conduct field visits to customers to build rapport and ensure customer satisfaction.