Basic Info

Dina Abdelaziz

4 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Office Manager at KAF Consultant

Experience Details

Office Manager

Administration

Manager

Emails From and To Clients.
Tenders
Payroll Time Sheet
Hiring and Interviews
Meetings


Company Details

KAF Consultant

Cairo, Egypt

101-500 employees

Engineering Services

N/A

Aug 2016 to Mar 2017 (7 months)
Office Manager at Right Group

Experience Details

Office Manager

Administration

Manager

Petty Cash
Transportation Sheets for Consultants/Payroll
Emails
Certificate Renewals
Managing clients meetings and meeting minutes.
Follow up with Clients/Companies.


Company Details

Right Group

Cairo, Egypt

101-500 employees

Computer Software

N/A

Sep 2015 to Aug 2016 (11 months)
Fixed Care Email Advisor at Vodafone (Irish account)

Experience Details

Fixed Care Email Advisor

Customer Service/Support

Experienced (Non-Manager)

Respond to customers’ queries via email.
Monthly NPS analysis.
Quality Training and tutorials.
Fixed Care Agents Recruiter.


Company Details

Vodafone (Irish account) (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

Vodafone.ie

Feb 2014 to Aug 2015 (1 year 6 months)
Editorial Assistant at Hindawi Publishing Corporation

Experience Details

Editorial Assistant

Writing/Editorial

Entry Level

Help authors publish scientific content articles.
Keep authors updated with status of their under review manuscripts.
Communicate with other departments until an article is published.
Follow up with editors and reviewers for a smooth publishing process.


Company Details

Hindawi Publishing Corporation

Cairo, Egypt

N/A

Writing and Editing

N/A

Jul 2013 to Jan 2014 (6 months)
Customer Service Representative at Vodafone (UK account)

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Handle customers’ queries in core Billing and core Technical.


Company Details

Vodafone (UK account) (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

Vodafone.ie

Jun 2011 to Jun 2013 (2 years)
Recovery Department at Piraeus Bank (student activity)

Experience Details

Recovery Department

Banking

Student

Responsible for data entry.
Calling clients who passed their payments’ due date.


Company Details

Piraeus Bank (student activity)

Cairo, Egypt

N/A

Jul 2009 to Sep 2009 (2 months)

Education

Bachelor's Degree in Information Technology and Computing

Education Details

Bachelor's Degree

Information Technology and Computing

Arab Open University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Arab Open University
2006 - 2011
High School - American diploma

High School Details

American diploma

J.E.B Stuart High School

United States

2006

B / Very Good / 75 - 85%

N/A

J.E.B Stuart High School
2006

Certifications

SAT
May 2005

Certificate details

SAT

May 2005

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Soft Skills

Feb 2012

Vodafone

N/A

Training/Course Details

accounting

Jul 2009

Piraeus Bank

N/A

Training/Course Details

international economy

Apr 2013

ARTC center

N/A

Training/Course Details

International history

Apr 2013

ARTC center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdminstrationAdobe PhotoshopArabicArtBankingComputer SoftwareConsumer ServicesCreativeCreativityCustomer ServiceCustomer Service RepresentativeDatabaseDesignEditorialEditorial AssistantEngineering ServicesEnglishFixed Care Email AdvisorInformation Technology And ComputingInternational EconomyInternational HistoryInternet ResearchMicrosoft OfficeOffice ManagerOffice ManagmentOrganizerPlannerProblem SolverPuzzlesReadingRecovery DepartmentSATSoft SkillsSpanishSupportTeam PlayerTelecommunicationsVodafone (Irish Account)Vodafone (UK Account)WritingWriting And EditingWriting Poems

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

3-5 years

Database

Database

: Beginner

: Medium

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

adminstration

adminstration

: Expert

: Extreme - I love it!

:

3-5 years

Office managment

Office managment

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Creative, Organizer, Problem Solver, Team Player

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