Basic Info

David Soliman

8 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

SR.Team Manager at Sutherland Global Service

Experience Details

SR.Team Manager

Customer Service/Support

Manager

Managing and Handling Team of 20 person working their development and achieving their required targets


Company Details

Sutherland Global Service (multinational)

Alexandria, Egypt

101-500 employees

Consumer Services

Sutherlandglobalservices.com

Nov 2010 to present (7 years 1 month)
Sr Customer service Representative at Xceed Contact Center

Experience Details

Sr Customer service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed Contact Center

Cairo, Egypt

More than 1000 employees

Consumer Services

Xceedcc.com

Aug 2008 to Nov 2010 (2 years 3 months)

Education

Bachelor's Degree in Restoration

Education Details

Bachelor's Degree

Restoration

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

college Saint Mark

Egypt

2004

B / Very Good / 75 - 85%

N/A

college Saint Mark
2004

Certifications

Yellow belt
Mar 2013

Certificate details

Yellow belt

Mar 2013

N/A

N/A

N/A

COPC

N/A

Training and Courses

Training/Course Details

LEAD 100 / 200

Jul 2015

Sutherland Global Services

N/A

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicConsumer ServicesCreativeCustomer ServiceEnglishFrenchHandles StressHard WorkerLEAD 100 / 200LeaderMicrosoft ExcelMicrosoft PowerPointMicrosoft WordRestorationSR.Team ManagerSr Customer Service RepresentativeSupportSutherland Global ServiceTeam PlayerYellow Belt

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Key Skills

Leader, Hard worker, Creative, Handles Stress, Team Player

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