David Lotfi

Employment Case Aide

• Job Details:June 2019 - August 2019 (3 months) , Silver Spring, MD , - Provide employment services to 13 clients enrolled in RSS/RTCA programs. , - Conduct Job Readiness Training to new clients and assist them with job , search and resume development. , - Work individually with clients to develop pre and post-employment budget , plans , - Thoroughly case-note service provisions in accordance with program , requirements

Integration Case Manager

• Job Details:November 2018 - March 2020 (1 year 5 months) , Silver Spring, Maryland , - Provide extended case management to address needs that extend beyond , the initial resettlement period, specifically focusing on medical, educational, , housing, and clients’ special needs. , - Develop individualized, holistic service plans based on client needs. , - Assist ECDC clients in resolving emergency issues. , - Serve as an interpreter when language skills are applicable to case services. , - Advocate for clients at public benefits offices including Maryland Health , Connection, Department of Social Services, and USCIS. , - Appropriately refer clients to community services that assist them with the , integration process.

Reception & Placement Case Manager

• Job Details:November 2018 - March 2020 (1 year 5 months) , Silver Spring, Maryland , - Provide case management for newly arrived clients during the first 90 days of , arrival. , - Assist Lead R&P Case Manager with day to day program casework. , - Responsible completely for conducting Cultural Orientation Training for new , arrivals within the R&P Period. Develop CO curriculum to meet client needs , based on the demographic. Page 1 of 4 , - Assist with home set up, donation deliveries, public transportation training, , and interpretation.