David Kariuki

Technician

• Job Details:Install, terminate, and test fiber optic cables for high-speed data transmission, improving network reliability. Assisted in the installation of fiber optic cables in new construction projects and existing buildings. Conducted site surveys to assess installation feasibility and determine optimal cable routes. Spliced and terminated fiber optic cables, ensuring precise alignment and connectivity. Performed routine maintenance and inspections to prevent potential issues. Adhered to strict safety standards to ensure a safe working environment.

Technician

• Job Details:Provide technical support to over 20 end-users, addressing hardware, software, and network issues. Manage and maintain company’s IT infrastructure, ensuring 99% uptime. Conduct regular system backups and disaster recovery drills. Implemented a new helpdesk ticketing system, reducing response time by 30%. Train staff on new software and technology, improving overall productivity. Troubleshoot and resolve connectivity issues, ensuring smooth operations.