Basic Info

Ahmed GabAllah

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

VIP Technical Support Agent | Orange (intern) at Orange

Experience Details

VIP Technical Support Agent | Orange (intern)

Customer Service/Support

Entry Level

• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.


Company Details

Orange (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

https://www.orange.eg/ar/

Jul 2017 to Sep 2017 (2 months)

Education

Aeronautical Engineering in Aeronautical Engineering

Education Details

Aeronautical Engineering

Aeronautical Engineering

institute of aviation engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

institute of aviation engineering and technology
2012 - 2016

Certifications

TOEFL
Nov 2016

Certificate details

TOEFL

Nov 2016

563 out of 677

https://drive.google.com/file/d/0B5c3LXaRZpJ1QVNiVVBlNTZ4Y2c/view?usp=sharing

1600232

AMIDEAST

N/A

Certificate details

Data Science Math Skills

Jun 2017

N/A

https://www.coursera.org/account/accomplishments/certificate/PN4UX34358JX

N4UX34358JX

Duke University

N/A

ICDL
Aug 2012

Certificate details

ICDL

Aug 2012

N/A

https://drive.google.com/file/d/0B5c3LXaRZpJ1em1qc0ZuZ2xsU3c/view?usp=sharing

N/A

N/A

Certificate details

Business Metrics for Data-Driven Companies

Jul 2017

N/A

https://www.coursera.org/account/accomplishments/certificate/NGVT6YNT7ZWJ

GVT6YNT7ZWJ

Coursera

N/A

Training and Courses

Training/Course Details

Data Science Math Skills

Jun 2017

Duke University

Data Science Math Skills introduces the core math that data science is built upon, with no extra complexity, introducing unfamiliar ideas and math symbols one-at-a-time. Learners who complete this course will master the vocabulary, notation, concepts, and algebra rules that all data scientists must know before moving on to more advanced material. Topics include: ~Set theory, including Venn diagrams ~Properties of the real number line ~Interval notation and algebra with inequalities ~Uses for summation and Sigma notation ~Math on the Cartesian (x,y) plane, slope and distance formulas ~Graphing and describing functions and their inverses on the x-y plane, ~The concept of instantaneous rate of change and tangent lines to a curve ~Exponents, logarithms, and the natural log function. ~Probability theory, including Bayes’ theorem.

Training/Course Details

Excel to MySQL: Analytic Techniques for Business Specialization

Jul 2017

Duke University

In this Specialization, you’ll learn to frame business challenges as data questions. You’ll use powerful tools and methods such as Excel, Tableau, and MySQL to analyze data, create forecasts and models, design visualizations, and communicate your insights. In the final Capstone Project, you’ll apply your skills to explore and justify improvements to a real-world business process. The Capstone Project focuses on optimizing revenues from residential property, and Airbnb, our Capstone’s official Sponsor, provided input on the project design. Airbnb is the world’s largest marketplace connecting property-owner hosts with travelers to facilitate short-term rental transactions. The top 10 Capstone completers each year will have the opportunity to present their work directly to senior data scientists at Airbnb live for feedback and discussion.

This profile is fresh!
Last update 26 days ago.

Jobseeker photo

Profile Skills and Keywords

Aeronautical EngineeringAnalyticalArabicBig DataBusiness AnalysisBusiness Data AnalysisBusiness Metrics For Data-Driven CompaniesCustomer ServiceData ScienceData Science Math SkillsEnglishExcel To MySQL: Analytic Techniques For Business SpecializationICDLMatlabMicrosoft ExcelMicrosoft OfficeMySQLOrangePlannerProblem SolverProgrammingPythonSQLSocialSupportTOEFLTableauTeam PlayerTelecommunicationsVIP Technical Support Agent | Orange

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

SQL

SQL

: Expert

: Extreme - I love it!

:

Less than 1 year

MySQL

MySQL

: Expert

: Extreme - I love it!

:

Less than 1 year

Tableau

Tableau

: Expert

: Extreme - I love it!

:

Less than 1 year

Matlab

Matlab

: Expert

: Extreme - I love it!

:

3-5 years

Python

Python

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Matlab

Matlab

: Expert

: Extreme - I love it!

:

3-5 years

Python

Python

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Business Data Analysis

Business Data Analysis

: Expert

: Extreme - I love it!

:

Less than 1 year

Business Analysis

Business Analysis

: Expert

: Extreme - I love it!

:

Less than 1 year

SQL

SQL

: Expert

: Extreme - I love it!

:

Less than 1 year

MySQL

MySQL

: Expert

: Extreme - I love it!

:

Less than 1 year

Tableau

Tableau

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Planner, Problem Solver, Social, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-gab-allah

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.