Daniel Nader Hassaballa
Customer Service Representative at Etisalat Company
Cairo, EgyptWork Experience
Customer Service RepresentativeFull Time
Etisalat Company
Jun 2021 - Present -4 yrs, 1 month
Egypt , Cairo
Customer Service AgentFull Time
Vodafone Egypt
Nov 2017 - Apr 2018 -5 months
Egypt , Cairo
- Job Details:• Educated customers on company systems, form completion, and access to services. • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. • Assisted customers in average 120 seconds over all by answering questions, responding to inquiries and handling telephone requests.
SalesmanFull Time
Sunrise Hotels
Jun 2015 - Sep 2015 -3 months
Egypt , Cairo
- Job Details:• Established fair pricing structures and finalized contracts to complete purchase agreements with customers. • Built strong rapport with clients by understanding needs and clearly explaining products. • Communicated with customers to understand needs and recommend appropriate solutions.
Education
Bachelor's degree in Fiber, Textile and Weaving Arts in Textile
Helwan UniversityJan 2015 - Jan 2019 - 4 yr
Achievements
I have achieved a band score 7 in the IELTS Academic test
Skills
Languages
English
AdvancedGerman
Intermediate