DM

Dalya Mohamed

Customer Service Agent

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service AgentPart Time

    Xceed

    Jul 2020 - Mar 2021 -8 months

    Egypt , Cairo

    • Job Details:I worked a Customer Service Agent for Emirati customers, du account.

  • Customer Care RepresentativePart Time

    QNB ALAHLI

    Jun 2019 - Sep 2019 -3 months

    Egypt , Cairo

    • Job Details:Answering the bank customers inquiries.

    • Education

    • Bachelor's Degree in arts

      Ain Shams University (ASU)

      Jan 2021 

    Activities

    • Marketing Associate at Enactus

      Student Activity

      Feb 2019 - Apr 2020 -1 yr, 2 months

    • Information Guider & Usher at Cairo International Book Fair

      Volunteering

      Jan 2019 - Feb 2019 -1 month

    Skills

    • Ushering
    • Sales Target
    • Team management
    • Microsoft Applications
    • Sales Field
    • Microsoft Office

    Languages

    • English

      Advanced

    Training & Certifications

    • Customer Service & Business Skills

      New Horizons·2021

    • Front-to-End Full Stack

      One Million Arab Coders·2020
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