Dalina Elkelany

Content Developer

• Job Details:Craft and publish content appropriate to the target audience, establishing a knowledge base for agents on Salesforce, help center works to facilitate the communication process for application users, communicating with the stakeholders to implement a new project, introduce a new product, or solve a problem, create saved responses for employees to use with customers.

Customer Support

• Job Details:Helping customers and solving sensitive and severe problems if this customer is a rider, partner driver, or third-party.

Content Creator

• Job Details:Content production: writing articles, publishing content, sharing content on various platforms such as social media sites, websites, interacting with the audience, responding to comments and messages, and analyzing the audience’s interaction with the content.