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Dalia El Sadek

Project Manager / Operations Manager

Heliopolis, Cairo, Egypt

Work Experience

  • Office Manager Full Time

    ZAD Group

    Jan 2006 - Jun 2007 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:Job responsibilities include (but are not limited to): Operational tasks: • Organized training courses including: hall, equipment, layout and catering arrangements. • Responded to instructors and attendees needs. • Followed up with the instructors regarding dates, training materials and equipment. • Evaluated trainers' performance and the overall event. Administrative tasks: • Established a filing system. • Managed the company's cash flow. • Prepared a weekly status report. • Organized the company’s management schedule. • Prepared training proposals. • Responded to office correspondences (emails and faxes). • Handled the office maintenance procedures.
  • Operations & Venue Manager / Exam Supervisor Full Time

    British Council

    May 2005 - Present -20 yrs, 2 months

    Egypt , Cairo

    • Job Details:Job responsibilities include (but are not limited to): Supervising British Council Examinations for IGCSE students: • Setting up exam venues according to UK Exam board and British Council requirements. • Developing a conducive work environment at the exam venue for all staff members. • Troubleshooting and handling any problems or complaints. (In pre and post exam stages) • Maintaining the security of the testing materials and exams. (Including pre and post exam stages) • Managing and evaluating roles and responsibilities of the invigilators team under my supervision (55 invigilators and supervisors) in addition to a team of supporting staff (5-10 members). • Sorting, packing & ensuring sending examinations materials back to Cambridge & London examinations board on time. Invigilating British professional exams throughout the year: e.g. IELTS (International English Language Testing System), ACCA (The Association of Chartered Certified Accountants), IWCF (The International Well Control Forum), MBA…etc.) • Ensuring that Examination papers are 100% secure before and after the exams. • Giving instructions to candidates at the beginning and end of an examination. • Handling students’ enquiries and complaints, and incidents’ reporting. • Ensuring discipline of candidates is maintained and regulations are followed. • Marking examinations papers for IWCF exam.
  • Kindergarten Class Teacher Full Time

    Menese Language School - Cairo - Egypt

    Jan 2003 - Jan 2005 -2 yrs

    Egypt , Cairo

    • Job Details:Job responsibilities include (but are not limited to): • Prepared a curriculum to be taught. • Designed educational materials including charts and tools. • Prepared exams and revision sheets & evaluated 25 students each semester. • Organized the school’s yearly party. • Responded to parent's inquiries and complaints.
  • Office Manager Full Time

    Elegant Voyage

    Jan 2002 - Jun 2002 -5 months

    Egypt , Cairo

    • Job Details:Job responsibilities include (but are not limited to): • Filed company's bills and documents. • Prepared office documents and letters. • Handled office correspondences (emails and faxes). • Organized manager's appointments.
  • Education

    • BA in Commerce (Major : Accounting)

      Ain Shams University (ASU)

      Jan 1995 - Jan 1999 - 4 yr

    Activities

    • Operations Team Leader at Nebny Foundation

      Volunteering

      May 2011 - Sep 2013 -2 yrs, 4 months

    • Organizing Committee Leader at Bayan For Printing And Packaging

      Volunteering

      Jan 2003 - Jan 2006 -3 yrs

    Skills

    • Project Management
    • Training & Teaching
    • Operations Management
    • Event Coordination
    • Office management

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Customer Service Skills

      British Council in Cairo·2010
    • Social Matrix

      Eshrakat for training and human development·2006
    • Communication Skills

      Bayan for human development·2006
    • Presentation Skills

      Bayan for human development·2006
    • Advanced Think Different

      Zedny for human development·2005
    • Time Management

      Bayan for human development·2005
    • Pre-School Education

      Ministry of Education·2003
    • Customer Service

      Vodafone·2000
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