
Dalia El Sadek
Project Manager / Operations Manager
Heliopolis, Cairo, EgyptWork Experience
Office Manager Full Time
ZAD Group
Jan 2006 - Jun 2007 -1 yr, 5 months
Egypt , Cairo
- Job Details:Job responsibilities include (but are not limited to): Operational tasks: • Organized training courses including: hall, equipment, layout and catering arrangements. • Responded to instructors and attendees needs. • Followed up with the instructors regarding dates, training materials and equipment. • Evaluated trainers' performance and the overall event. Administrative tasks: • Established a filing system. • Managed the company's cash flow. • Prepared a weekly status report. • Organized the company’s management schedule. • Prepared training proposals. • Responded to office correspondences (emails and faxes). • Handled the office maintenance procedures.
Operations & Venue Manager / Exam Supervisor Full Time
British Council
May 2005 - Present -20 yrs, 2 months
Egypt , Cairo
- Job Details:Job responsibilities include (but are not limited to): Supervising British Council Examinations for IGCSE students: • Setting up exam venues according to UK Exam board and British Council requirements. • Developing a conducive work environment at the exam venue for all staff members. • Troubleshooting and handling any problems or complaints. (In pre and post exam stages) • Maintaining the security of the testing materials and exams. (Including pre and post exam stages) • Managing and evaluating roles and responsibilities of the invigilators team under my supervision (55 invigilators and supervisors) in addition to a team of supporting staff (5-10 members). • Sorting, packing & ensuring sending examinations materials back to Cambridge & London examinations board on time. Invigilating British professional exams throughout the year: e.g. IELTS (International English Language Testing System), ACCA (The Association of Chartered Certified Accountants), IWCF (The International Well Control Forum), MBA…etc.) • Ensuring that Examination papers are 100% secure before and after the exams. • Giving instructions to candidates at the beginning and end of an examination. • Handling students’ enquiries and complaints, and incidents’ reporting. • Ensuring discipline of candidates is maintained and regulations are followed. • Marking examinations papers for IWCF exam.
Kindergarten Class Teacher Full Time
Menese Language School - Cairo - Egypt
Jan 2003 - Jan 2005 -2 yrs
Egypt , Cairo
- Job Details:Job responsibilities include (but are not limited to): • Prepared a curriculum to be taught. • Designed educational materials including charts and tools. • Prepared exams and revision sheets & evaluated 25 students each semester. • Organized the school’s yearly party. • Responded to parent's inquiries and complaints.
Office Manager Full Time
Elegant Voyage
Jan 2002 - Jun 2002 -5 months
Egypt , Cairo
- Job Details:Job responsibilities include (but are not limited to): • Filed company's bills and documents. • Prepared office documents and letters. • Handled office correspondences (emails and faxes). • Organized manager's appointments.
Education
BA in Commerce (Major : Accounting)
Ain Shams University (ASU)Jan 1995 - Jan 1999 - 4 yr
Activities
Operations Team Leader at Nebny Foundation
Volunteering
May 2011 - Sep 2013 -2 yrs, 4 months
Organizing Committee Leader at Bayan For Printing And Packaging
Volunteering
Jan 2003 - Jan 2006 -3 yrs
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Customer Service Skills
British Council in Cairo·2010Social Matrix
Eshrakat for training and human development·2006Communication Skills
Bayan for human development·2006Presentation Skills
Bayan for human development·2006Advanced Think Different
Zedny for human development·2005Time Management
Bayan for human development·2005Pre-School Education
Ministry of Education·2003Customer Service
Vodafone·2000